Tap Payments integration for events

Connect Tap Payments to your GCC event checkout

Use the supported Tap Payments path for a GCC-first paid event, keep the provider charge tied to the EventHex order, and manage payment and refund state from the event workflow.

Book a Demo See the Tap Payments flow
Supported merchant account Order-linked status Full or partial refunds
EventHex Platform Analytics payment result and finance context
Event or organization connectionCurrency-aware payment sourceCaptured or pending order stateRefund and finance context

Use Tap Payments at the level that matches your event portfolio

EventHex can resolve a supported Tap Payments configuration from the event or the organization before checkout begins.

01

Event-level connection

Use Tap Payments credentials for one event when its account, market, or commercial setup differs.

Specific event
EventHex Platform Analytics organization view for an event-level connection reference EventHex Platform Analytics overview supporting an event-level connection reference Specific event Save connection
EventHex Platform Analytics overview for an organization-level connection reference EventHex Platform Analytics feature usage view supporting an organization portfolio reference Repeat portfolio Use organization
02

Organization-level connection

Reuse the organization's supported Tap Payments configuration across events that select Organization Payment.

Repeat portfolio
One connected payment path

What happens after Tap Payments is selected

From organizer setup to a recorded refund, each stage stays connected to the event order.

Book a Demo
01

Configure the connection

Choose the event or organization connection and save the supported Tap credentials before tickets go on sale.

EventHex Platform Analytics organization view used as a connection setup reference EventHex workflow Save connection
02

Price in event currency

Keep the ticket amount and event currency together so the supported Tap source can be selected for the order.

EventHex Platform Analytics overview with event metrics used as an event currency reference EventHex workflow Continue
03

Hand off to checkout

Create the provider charge from the EventHex order and send the buyer through the returned Tap payment path.

EventHex Platform Analytics dashboard used as an order context reference for provider handoff EventHex workflow Continue
04

Confirm the payment

Confirmation and webhook paths attach the Tap result to the same order, including captured, pending, or failed state.

EventHex Platform Analytics usage view used as a payment result reference EventHex workflow Continue
05

Continue to the ticket

Use the confirmed order for registration outcome, ticket delivery, and any order-linked invoice handling.

EventHex Platform Analytics registration and check-in view used as a ticket continuation reference EventHex workflow Continue
06

Review refunds and finance

Keep refund history and provider context available for the event team’s operational and finance review.

EventHex Platform Analytics feature usage view used as a finance review reference EventHex workflow Review record

Connect the account before tickets go on sale

01

Choose the gateway

Select Tap Payments in the supported payment settings.

02

Add credentials

Add the supported public and secret keys; saved secrets remain masked in organizer responses.

03

Confirm event currency

Use an event currency supported by the Tap runtime and confirm that the required source is enabled for the merchant account.

04

Test the paid journey

Run the event's own checkout and confirmation path before launch.

Keep Tap Payments connected to the ticket order

The event configuration determines the gateway; the buyer continues through the Tap Payments path tied to that order.

01

Order context

Keep buyer, ticket, amount, currency, and recorded tax context together.

02

Provider handoff

EventHex creates a Tap charge using the event currency and selected or currency-mapped source, then sends the buyer through the returned payment URL.

03

Payment result

Tap charge confirmation and webhook paths update the order with captured or authorized state.

04

Ticket continuation

Use the confirmed order for registration outcome, ticket delivery, and invoice handling.

Match the checkout source to the event currency

The current EventHex Tap path contains currency-aware source options for GCC markets. Availability still depends on the merchant account, currency, and Tap configuration.

01

Kuwait

KWD can surface the configured KNET source in the supported path.

EventHex Platform Analytics organization view for Kuwait payment source setup EventHex Platform Analytics provider handoff view for Kuwait payment source setup EventHex Platform Analytics payment record detail for Kuwait KWD · KNET View source
02

Saudi Arabia

SAR can surface the configured mada source in the supported path.

EventHex Platform Analytics overview for Saudi event currency context EventHex Platform Analytics organization view for Saudi event currency context EventHex Platform Analytics ticket continuation detail for Saudi Arabia SAR · mada View source
03

Bahrain

BHD can surface the configured BENEFIT source; Apple Pay and card sources are also represented in runtime options.

EventHex Platform Analytics payment result view for Bahrain payment context EventHex Platform Analytics usage view for Bahrain payment context EventHex Platform Analytics event overview detail for Bahrain BHD · BENEFIT View source

Give the event team a payment record it can act on

  1. 01

    Gateway

    Identify Tap Payments as the order's payment path.
    EventHex Platform Analytics dashboard used as a gateway record reference
  2. 02

    Amount and currency

    Keep the value beside the event order.
    EventHex Platform Analytics overview used as an amount and currency reference
  3. 03

    Captured or pending

    Separate completed payment from a state that still needs attention.
    EventHex Platform Analytics organization view used as a captured or pending payment reference
  4. 04

    Failure context

    Keep an unsuccessful attempt distinct from a successful order.
    EventHex Platform Analytics feature usage view used as a payment failure context reference
  5. 05

    Refund history

    See returned value and the remaining refundable amount.
    EventHex Platform Analytics usage view used as a refund history reference
  6. 06

    Buyer and tickets

    Trace the payment back to the registration it belongs to.
    EventHex Platform Analytics registration and check-in view used as a buyer and ticket reference

Handle a Tap Payments refund from the order context

Authorized organizers can request a full or partial refund through the supported provider path.

Full refund

Return the remaining eligible paid amount.

Partial refund

Enter a smaller amount when only part of the order should be returned.

Balance guard

Prevent refund requests above the paid total minus earlier refunds.

Recorded outcome

Keep the refund result beside the original event payment.

Where this connection fits

Use Tap Payments without rebuilding theevent workflow

Connected GCC flow

GCC conferences

Keep the regional provider handoff connected to EventHex ticket orders.

Explore More
EventHex Platform Analytics organization view for a GCC conference payment workflow

Multi-country organizers

Validate currency and source behavior separately for every market launch.

Explore More
EventHex Platform Analytics overview for comparing multi-country event payment context

Corporate events

Use event- or organization-level credentials according to the merchant setup.

Explore More
EventHex Platform Analytics order context for a corporate event payment workflow

Exhibitions

Track delegate or visitor payments and supported refunds alongside registration.

Explore More
EventHex Platform Analytics usage view for exhibition payment and registration review

Know what EventHex manages and what stays with Tap Payments

Gateway configuration, event order, registration outcome, refund action, and the finance context EventHex records stay on the event side of the connection.

Book a Demo → See payment workflow →
Connected event commerce

Continue into the page that owns the next decision

Move from the Tap Payments connection into the EventHex workflow that comes next.

01 · Connected path

Event Payment Processing

Compare supported gateway paths and event-level finance workflow.

  • Compare supported gateway paths
  • Keep event-level finance context
  • Trace each provider record to its order
Open Event Payment Processing
Payment record EventHex Platform Analytics dashboard showing an event payment processing record
02 · Connected path

Event Ticketing

Configure ticket price, capacity, sale windows, approvals, and discounts.

  • Set ticket price and capacity
  • Control sale windows and approvals
  • Apply discounts before checkout
Open Event Ticketing
Event overview EventHex Platform Analytics overview showing ticketing and event metrics
03 · Connected path

Event Registration

Choose the form or checkout journey that creates the order.

  • Choose the registration journey
  • Keep buyer and ticket context together
  • Create the order for payment
Open Event Registration
Order context EventHex Platform Analytics order context showing a registration checkout record
04 · Connected path

Invoicing and tax

Collect billing details and create an order-linked invoice with configured tax lines.

  • Collect billing details
  • Create an order-linked invoice
  • Keep configured tax lines with the order
Open Invoicing and tax
Finance review EventHex Platform Analytics usage view showing an order-linked finance review

Move from one Tap Payments order to the event-level picture

EventHex keeps the provider and order state available to the Finance view, where teams can review gross, refunds, recorded fees, tax, and estimated net payout by the available filters.

Order detail

Investigate one buyer or refund.

Event summary

Review the selected event across orders.

Processor record

Use Tap Payments as the source for account settlement and provider-specific charges.

Quick Answers

What teams ask before connecting Tap Payments

Confirm the account, currency, source availability, and operating boundary before launch.

Visit Help Center
Which GCC payment sources are represented in the EventHex Tap path?

The runtime includes currency-aware options such as KNET for KWD, mada for SAR, BENEFIT for BHD, plus card and Apple Pay sources. Availability must be confirmed for the connected merchant account.

Can we use our existing Tap account?

Yes, EventHex supports Tap credentials at event or organization level. Confirm the account, currency, and enabled sources before launch.

Can organizers issue refunds?

Authorized organizers can request full or partial refunds through the supported Tap path, up to the remaining refundable amount.

Does EventHex guarantee local settlement or zero platform fees?

No universal settlement or fee promise is established by the integration evidence. Review the EventHex commercial setup and Tap merchant terms.

Does the page guarantee VAT compliance?

No. EventHex can record configured tax lines and generate order-linked invoices, but jurisdictional tax treatment remains the organizer's responsibility.