Event notification software

Keep attendees informed before and during the event

Create scheduled or immediate push announcements, control the audience, and configure attendee-app alerts for messages, connections, meetings, and sessions. EventHex keeps each notification tied to the event workflow that created it.

  • Scheduled push announcements
  • Audience controls
  • Attendee-app reminders
EventHex attendee-app notification settings with switches for message, connection request, meeting request, and session reminder alerts
Attendee app alerts
4 alert categories
Draft Write the alert Classify Set type and priority Target Choose the audience Schedule Pick the send time Deliver Send through push Review Check send status
A focused message builder

Create the alert attendees need now

Give each notification a clear title and message, then add the operational context the delivery service needs.

  • Notification type Choose general, event reminder, event update, event cancelled, announcement, or another available system type.
  • Priority Mark the message low, normal, high, or urgent.
  • Optional image Add a valid image URL for a richer push notification.
  • Sound Use the available default, notification, or alert sound setting.
EventHex notification builder with title, notification type, priority, target audience, and message fields
Type and priority are set on the message, and the target audience selects who receives it.
Send to the intended audience

Choose who should receive the notification

Target the alert from the attendee records available to the notification service.

01

Event audience

Send to registered event attendees with push notifications enabled. Best for event-wide updates and reminders.

EventHex registration list holding the attendee records an event-wide notification is sent to Registered attendees All attendees
EventHex notification targeting controls for all users, a role, a plan, an organisation, or specific users Segment selected Specific users
02

Focused audience

Choose specific users or an available user segment when the alert is not for everyone. Push delivery still requires a valid device token and attendee permission.

The broader All audience option also exists. For event operations, keep each message scoped to the relevant event or explicit user set.

Use the right send moment

Send now or prepare the update in advance

Keep the message in draft, schedule it for a future time, or send an eligible notification immediately.

Scheduled notifications

The processor checks ready scheduled notifications and moves them through sending to sent or failed.

Draft control

Prepare the copy and audience before the notification enters the send queue.

Immediate send

Send an eligible saved notification when the event team needs to act now.

Cancel before send

Cancel a notification that has not already been sent.

Push delivery with explicit requirements

Route the alert to active attendee devices

EventHex resolves the target records, uses active FCM tokens, and records the push send result.

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  1. 01

    Resolve recipients

    Find matching users or ticket registrations with push enabled.

    EventHex registration list holding the attendee records a push alert is resolved from
  2. 02

    Collect active tokens

    Use the device tokens stored for those recipients.

    EventHex app analytics audience view showing the devices attendees open the event app on
  3. 03

    Send the push

    Pass the title, body, image, type, priority, and data to Firebase.

    EventHex notification composer with a title, type, priority, target audience, and message filled in
  4. 04

    Clean invalid tokens

    Remove invalid FCM tokens returned by the delivery service.

    EventHex notification log listing each recipient with its delivery status and a resend action
  5. 05

    Store the result

    Record targeted, sent, failed, delivery-rate, and status fields from the push attempt.

    EventHex notification log summary counting total, delivered, opened, failed, and bounced sends
Per-event attendee-app controls

Choose which app moments should create alerts

Turn individual notification categories on or off for the attendee app at the event level.

  1. 01

    New messages

    Notify an attendee when a new direct message arrives.

    EventHex attendee-app notification settings with Message Notifications enabled
  2. 02

    Connection requests

    Alert an attendee to a new networking request.

    EventHex attendee-app notification settings with Connection Request Notifications enabled
  3. 03

    Meeting requests

    Send an alert when a meeting request arrives.

    EventHex attendee-app notification settings with Meeting Request Notifications enabled
  4. 04

    Session reminders

    Notify attendees before a saved or upcoming session starts.

    EventHex attendee-app notification settings with Session Reminder Notifications enabled
Networking alerts that follow attendee actions

Keep messages, connections, and meetings moving

Use attendee-app notification categories to support the networking workflow around the event.

Message notifications

Let attendees know a conversation has a new message.

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EventHex attendee-app notification settings with Message Notifications switched on

Connection-request notifications

Surface new requests without forcing attendees to keep the app open.

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EventHex attendee-app notification settings with Connection Request Notifications switched on

Meeting-request notifications

Alert participants when a meeting request needs attention.

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EventHex attendee-app notification settings with Meeting Request Notifications switched on

Upcoming meeting reminders

The meeting lifecycle processor can send a reminder shortly before an accepted meeting.

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EventHex attendee-app notification settings with Session Reminder Notifications switched on
Event-start reminders

Use email or WhatsApp for configured event reminders

The EventHex reminder service can find event registrations and send reminder messages at configured lead times.

Email

Email reminder path

Use an event-aware subject and body with attendee and event variables. Available through the configured event-reminder service.

  • Event-aware subject and body
  • Attendee and event variables
  • Configured event-reminder service
15 minutes before Configured reminder time Message sent
WhatsApp

WhatsApp reminder path

Use the selected WhatsApp template for a configured reminder time. Requires the corresponding WhatsApp template and channel setup.

  • Selected WhatsApp template
  • Configured reminder time
  • Template and channel setup

EventHex verifies the reminder service and its reminder fields in the API. The organizer configuration screen for email and WhatsApp event reminders is still being confirmed, so confirm the current setup path with the EventHex team.

Useful across the event lifecycle

Match each alert to an attendee decision

Use notifications for operational clarity, not as a duplicate marketing broadcast tool.

Prepare the event-start reminder

Prepare event-start reminders and essential arrival information for registered attendees.

  • Event-start reminder copy
  • Email and WhatsApp reminder paths
  • Scheduled send time
EventHex email campaigns view with an event-start reminder campaign already completed
Reminder scheduled

Push the change while it still matters

Push a clear update when a time, room, or session detail changes.

  • Room and time-change alerts
  • Event update notification type
  • Urgent priority for last-minute moves
EventHex agenda and sessions view where a session time, room, and stage can change
Update queued

Keep attendee conversations moving

Surface new messages, connection requests, meeting requests, and meeting reminders.

  • Message notifications
  • Connection and meeting requests
  • Upcoming meeting reminders
EventHex attendee-app notification settings listing the message, connection, meeting, and session reminder categories
App categories on

Send a focused operational alert

Send a focused announcement or urgent operational alert to the relevant audience.

  • Event-wide announcements
  • Focused audience targeting
  • Targeted, sent, and failed status
EventHex notification composer holding an urgent announcement message ready to send
Announcement sent
Quick Answers

Questions about EventHex event notifications

Answers based on the current notification, attendee-app, and reminder implementation.

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What does this page mean by event notification software?

It covers organizer-created push announcements, attendee-app notification controls, and configured reminder services tied to event records. Planned promotional campaigns and conversational WhatsApp help have separate EventHex pages.

Can I schedule a push notification?

Yes. Create the notification, choose its audience and future send time, and set it to scheduled. The processor sends eligible scheduled notifications when they become due.

Can attendees control push notifications?

Push delivery depends on the attendee having notifications enabled and an active device token. Event-level controls also enable or disable message, connection, meeting, and session-reminder categories.

Can I choose a session reminder time?

Yes. The event notification settings offer lead times from five minutes to one day before a saved or upcoming session.

Does EventHex show notification opens?

The verified notification model records targeted, sent, failed, status, and error data for push jobs. This page does not claim open or read tracking.

Does the generic notification builder send email and SMS?

The inspected builder displays email and SMS controls, but its verified processor sends push only. Email/WhatsApp event reminders use a separate service; SMS is not claimed on this page.