Privacy Policy

Last Updated: January 30, 2025

1. Introduction

Welcome to EventHex.ai (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (cms.eventhex.ai) and our services.

2. Information We Collect

2.1 Information You Provide

  • Contact information (name, email address, phone number)
  • Billing information (credit card details through Stripe, billing address)
  • Account credentials
  • Communication preferences
  • Any other information you choose to provide

2.2 Information Automatically Collected

  • Log data (IP address, browser type, pages visited)
  • Device information
  • Usage patterns
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

  • Process your payments through Stripe
  • Provide and maintain our services
  • Respond to your inquiries and support requests
  • Send administrative information
  • Send marketing communications (with your consent)
  • Improve our services
  • Detect and prevent fraud
  • Comply with legal obligations

4. Payment Processing and Stripe

4.1 Stripe Integration

We use Stripe for payment processing. When you make a payment, you provide your payment information directly to Stripe. We do not store your full credit card details on our servers.

4.2 Stripe Data Collection

Stripe collects and processes the following information:

  • Payment card details
  • Billing address
  • Transaction history
  • Other information necessary for fraud prevention and regulatory compliance

4.3 Stripe’s Privacy Policy

Stripe’s collection and use of your information is governed by their Privacy Policy. We recommend reviewing Stripe’s Privacy Policy to understand how they handle your payment information.

5. Information Sharing

We may share your information with:

  • Service providers (including Stripe)
  • Legal authorities when required by law
  • Third parties in connection with a business transfer
  • Third parties with your consent

6. Data Security

We implement appropriate security measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls
  • Secure data storage

7. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to processing of your information
  • Request data portability
  • Withdraw consent

8. International Data Transfers

Your information may be transferred and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

9. Cookie Policy

We use cookies and similar tracking technologies to:

  • Maintain your session
  • Remember your preferences
  • Analyze usage patterns
  • Enable certain features

You can control cookie settings through your browser preferences.

10. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect information from children under 13.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the updated Privacy Policy on our website.

12. Data Retention

We retain your information for as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

Email: info@cms.eventhex.ai 

Website: cms.eventhex.ai

14. California Privacy Rights

California residents may have additional rights regarding their personal information under the California Consumer Privacy Act (CCPA) and other state laws.

15. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process personal data based on:

  • Contract performance
  • Legal obligations
  • Legitimate interests
  • Consent

16. Additional Rights for EEA Users

EEA users have additional rights under GDPR, including:

  • Right to lodge a complaint with a supervisory authority
  • Right to object to direct marketing
  • Right to restrict processing