Event-level connection
Use Razorpay credentials for one event when its account, market, or commercial setup differs.
Razorpay integration for events
Connect Razorpay to your event ticket checkout
Use a supported Razorpay account for paid registration, keep the Razorpay handoff tied to the EventHex order, and manage payment and refund state from the event workflow.
- Razorpay account
- Order-linked status
- Full or partial refunds
- ConfigureCredentials
- PriceEvent currency
- Provider handoff
- ConfirmPayment result
- DeliverTicket outcome
- ReviewRefund and finance
Use Razorpay at the level that matches your event portfolio
EventHex can resolve a supported Razorpay configuration from the event or the organization before checkout begins.
Specific event 
Repeat portfolio Organization-level connection
Reuse the organization's supported Razorpay configuration across events that select Organization Payment.
Public and secret keys are write-only or masked after save; exact account requirements remain provider-specific.
Connect the account before tickets go on sale
Choose the gateway
Select Razorpay in the supported payment settings.
Add credentials
Add the supported key ID and secret; saved secrets remain masked in normal organizer responses.
Confirm event currency
Confirm the event currency and merchant-account setup before publishing the paid flow.
Test the paid journey
Run the event's own checkout and confirmation path before launch.
Keep Razorpay connected to the ticket order
The event configuration determines the gateway; the buyer continues through the Razorpay path tied to that order.
Keep buyer, ticket, amount, currency, and recorded tax context together.
EventHex creates the Razorpay order and uses the applicable SDK or hosted handoff for the event configuration.
Confirmation and webhook paths update the EventHex order with the provider result.
Use the confirmed order for registration outcome, ticket delivery, and invoice handling.
India-first payment path
Give India-based events a native Razorpay route
Razorpay is the current India-relevant provider path in EventHex. The exact UPI, card, net-banking, or wallet options shown to attendees remain determined by the Razorpay account and checkout configuration.
01
INR ticket sales
Use the event currency and Razorpay configuration selected for the order.
02
Corporate and association buyers
Keep payment status linked to attendee and invoice data for operational follow-up.
03
Payment-method expectations
Validate the methods enabled in the merchant account before naming them in event copy.
Give the event team a payment record it can act on
Handle a Razorpay refund from the order context
Authorized organizers can request a full or partial refund through the supported provider path.
Refund eligibleOrder balance verifiedFull amountFull refund
Return the remaining eligible paid amount
Issue the full refund from the connected order context while keeping the original payment and its event record together.
Partial refund
Return only the amount the buyer needs
Enter a smaller amount when only part of the order should be returned.
Partial amountEnter a smaller valueRefund queued
Balance guardRemaining refundable totalWithin limitBalance guard
Protect the paid total before issuing a refund
Prevent requests above the paid total minus earlier refunds so the event team stays within the refundable balance.
Recorded outcome
Keep the result beside the original payment
Record the refund outcome against the event payment so finance and operations can trace what changed.
Recorded outcomeLinked to the orderPayment updatedMove from one Razorpay order to the event-level picture
EventHex keeps the provider and order state available to the Finance view, where teams can review gross, refunds, recorded fees, tax, and estimated net payout by the available filters.
Order detail
Investigate one buyer or refund.
Event summary
Review the selected event across orders.
Processor record
Use Razorpay as the source for account settlement and provider-specific charges.
Use Razorpay without rebuilding the event workflow
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01
India conferences
Connect Razorpay to the paid ticket journey used by local attendees.
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02
Professional associations
Keep member-event purchases and refund history tied to each order.
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03
Training and workshops
Use paid checkout without exporting registrations to reconcile them manually.
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04
Trade shows
Route supported visitor or delegate ticket payments through the configured account.
Know what EventHex manages and what stays with Razorpay
Event operations
Gateway configuration, event order, registration outcome, refund action, and the finance context EventHex records.
Event operations Processor account
Razorpay account status, hosted payment experience, available methods, processing charges, disputes, and settlement schedule.
Processor account GST invoice configuration belongs to EventHex invoicing/tax settings; Razorpay integration alone does not guarantee tax compliance.
Continue into the page that owns the next decision
Event Payment Processing
Compare the supported gateway paths and event-level finance workflow.
Explore Event Payment ProcessingEvent Ticketing
Configure ticket price, capacity, sale windows, approvals, and discounts.
Explore Event TicketingEvent Registration
Choose the form or checkout journey that creates the order.
Explore Event RegistrationInvoicing and tax
Collect billing details and create an order-linked invoice with configured tax lines.
Explore Invoicing and taxCan we use our existing Razorpay account?
Yes, EventHex supports Razorpay credentials at event or organization level. Confirm which model fits your account structure during setup.
Does the checkout support UPI, cards, net banking, and wallets?
Razorpay may expose methods enabled for the merchant and checkout. Validate the exact methods in the target account rather than treating the integration page as a universal list.
Can organizers issue refunds?
Authorized organizers can request full or partial refunds through the supported Razorpay path, up to the remaining refundable amount.
Does this page guarantee GST-compliant invoices?
No. EventHex can record configured tax lines and generate order-linked invoices, but tax treatment must be set for the organization and jurisdiction.
How does payment confirmation reach EventHex?
The active Razorpay confirmation and webhook paths update the event order so the ticket workflow can continue.
