Event check-in app

Scan arrivals. Keep attendance moving.

Give event-day teams the EventHex Scanner app on iOS or Android, validate attendee QR tickets, capture check-ins through connectivity gaps, and keep arrival counts visible as the venue fills.

iOS and Android ScannerQR check-in with offline resilienceLive event, ticket, and instance counts
Book a Demo See the check-in workflow
Assign Scanner access Select Event or instance Scan Attendee QR Validate Eligibility Sync Attendance state Review Live counts

Put a purpose-built scanner on the phones your team already carries

Install the EventHex Scanner app for the event-day team and sign in with the access assigned by the organizer.

Download for iPhone and iPad

Install EventHex Scanner from the Apple App Store, then open the event or assigned scanning point.

Apple App Store
EventHex portal banner prompting the team to download the Scanner app with App Store and Play Store links, above the scanning instance page EventHex instance check-in screen with scan count, filter toolbar and Name, Phone Number, Email ID, Token and Status columns EventHex Instance Check-In navigation listing the named scanning points for the event Scanner app ready Download the app
EventHex scanning instance list showing instance names, applicable tickets and edit actions EventHex attendance view listing check-in totals per instance with export controls EventHex instance scan counters showing total check-ins above the filter and search toolbar Instance scans ready Open scan mode

Download for Android

Install EventHex Scanner from Google Play, then use the same event-day role and scanning workflow.

Google Play

Store availability, device compatibility, camera permissions, and cached event data should be checked before doors open.

Front-door check-in

Turn one QR scan into a clear staff decision

Keep the screen focused on the action the person at the entrance needs to take.

Open the event

Choose the event and the intended scan mode.

Scanner
Event
Scan mode

Scan the QR

Read the attendee ticket or badge code.

Ticket or badge code

Validate the record

Check registration and ticket eligibility for that scan.

Registration Ticket eligibility Scan point Duplicate Invalid

Confirm the result

Mark attendance or show the reason the scan needs attention.

Scan result
Attendance marked
Needs attention Reason
Clear scan feedback

Help staff act on valid, duplicate, and ineligible scans

A scan result should answer what happened and what the team should do next without requiring a dashboard lookup.

Book a Demo
01

Accepted check-in

Confirm the attendee and update attendance for the selected scan mode.

Checked in Scan next attendee
02

Already scanned

Show that this attendee already has attendance for the same event, ticket, or instance.

Duplicate View record
03

Wrong ticket

Explain when the attendee does not hold a ticket eligible for the selected instance.

Invalid ticket Change instance
04

Record needs attention

Keep search and organizer review available for a QR that cannot be resolved as expected.

Needs review Search attendee
Venue-ready resilience

Keep capturing attendance when the network drops

Prepare event data before doors open, continue recording eligible check-ins during an interruption, and sync pending work when connectivity returns.

01

Prepare before arrival

Load the event and confirm scanner access while connectivity is available.

02

Capture pending work

Keep the event-day interface clear about scans waiting to sync.

03

Reconnect and sync

Move queued attendance back to the shared record when the network recovers.

04

Recheck the final count

Review pending and synced states before closing the event-day shift.

Live attendance visibility

See who has arrived—and who is still expected

Keep arrival state connected to the same registration and ticket records used before the event.

  1. 01

    Read the arrival state

    Checked-in, registered, and pending state remains visible.

    • Checked in See accepted attendance for the selected event or scan point.
    • Registered Keep the full eligible population visible.
    • Pending Understand who has not yet checked in.
  2. 02

    Filter the count the question asks for

    Review arrival by ticket or participant group, and separate entrance attendance from another scanning point.

    • Ticket filter Review arrival by ticket or participant group.
    • Instance filter Separate entrance attendance from a meal, session, or other scanning point.
  3. 03

    Open the record behind the number

    The summary answers how many; the record answers who.

    • Attendance records Review the attendee, scan type, time, and related event context available to operations.

Use the scanner again after the front door

Create a named scanning point, attach the ticket types that can use it, and track that activity independently from arrival check-in.

EventHex instance management list showing named scanning instances with applicable tickets and edit actions ✓ Scan point named Meals and refreshments Attendance kept separate
F&B areas

Meals and refreshments

Confirm who received an included meal or entered an F&B area.

Ticket-based rooms

Sessions and workshops

Record entry for a ticket-based room or programmed activity.

EventHex Add Instance access control step limiting an instance to selected ticket types ✓ Ticket access set Eligible ticket types Room entry recorded
EventHex instance check-in header with check-in total, pending count, check-in rate and no-show rate ✓ Item counted Per-instance attendance Duplicate checked
Configured items

Merchandise collection

Track whether an eligible attendee received the configured item.

Custom activities

Your own entitlement

Name the instance for the activity your operations team needs to count.

EventHex Add Instance dialog with the instance name field on the instance details step ✓ Instance created Name the scan point Ready for Scanner

Define the point once. Give staff the right scan mode.

The selected instance controls eligibility and keeps its attendance separate.

Create an instance

Name the meal, session, merchandise point, or activity.

  • A named scan point
  • Tracked separately from front-door arrival
  • Used for meals, sessions, or merchandise
EventHex Add Instance dialog with the instance name field on the instance details step Instance named

Attach ticket types

Choose which registrations are eligible for that point.

  • Eligible ticket types per instance
  • Eligibility checked for the selected instance
  • Uniqueness scoped to the instance
EventHex scanning instance list showing instance names, applicable tickets and edit actions Eligible tickets linked

Open it in Scanner

Staff select the instance that appears for the event.

  • Choose the event or the instance
  • The usual Scanner check-in flow
  • Scan mode stays on the selected point
EventHex instance check-in screen with scan count, filter toolbar and Name, Phone Number, Email ID, Token and Status columns Scanner instance mode

Review the count

See attendance and duplicate state for that instance.

  • Instance-specific attendance
  • Duplicate state for the instance
  • Kept apart from arrival check-in
EventHex attendance view listing check-in totals per instance with export controls Per-instance count

Use the right operating surface for the desk and the door

The mobile Scanner and the browser-based Event Day Portal support different event-day stations around the same attendance data.

Mobile scanning

Use the iOS or Android Scanner app for moving teams, entrances, and ticket-based scanning points.

Best for handheld scanning
EventHex instance check-in screen with scan counters above the filter toolbar and Name, Phone Number, Email ID, Token and Status columns EventHex portal banner prompting the team to download the Scanner app with App Store and Play Store links, above the scanning instance page Scanner app ready Open in Scanner
EventHex attendance view listing check-in totals per instance with export controls EventHex scanning instance list showing instance names, applicable tickets and edit actions Attendance view ready Open Event Day Portal

Desk operations

Use the Event Day Portal for attendee search, manual attendance, badge layout, and supported print paths.

Best for registration desks

Badge-printing setup and printer compatibility are handled separately; this page keeps the handoff to the Event Day Portal clear.

Event check-in questions

What event teams ask before doors open

Quick answers on the Scanner app, offline check-in, duplicate scans, and scanning instances.

Is EventHex Scanner available on iOS and Android?

Yes. EventHex provides current App Store and Google Play links for the Scanner app. Confirm device compatibility and event access during setup.

Can check-in continue when the venue network drops?

The Scanner listing and Event Day Portal support offline-resilient workflows. Prepare event data in advance, watch pending sync state, and reconnect to update the shared record.

How does EventHex handle duplicate scans?

Attendance uniqueness is checked for the selected event, ticket, or instance. A repeat scan returns an already-marked result instead of silently adding another attendance record.

What is a scanning instance?

It is a named scan point with eligible ticket types, for example a meal, session, merchandise collection, or another entitlement, tracked separately from front-door arrival.

Can staff search for an attendee without a QR?

The Event Day Portal includes attendee search and manual attendance paths for desk operations.