Event feedback is structured input collected at multiple points in the event lifecycle — during sessions via live polling, immediately after via in-app micro-surveys, and days later via a comprehensive post-event survey. Capturing feedback at different moments yields different insights: in-session sentiment is raw and immediate; post-event reflections are more considered and may surface issues that only became apparent after the attendee returned to the office.
Effective feedback programmes go beyond simple star ratings. Open-ended questions ("What was the single best thing about this event?" and "What one change would have made the biggest difference?") consistently surface insights that closed-ended scales miss. Analysing text responses with sentiment analysis or AI summarisation makes open-ended feedback manageable at scale.
EventHex aggregates feedback from all channels — in-app micro-surveys, post-event email and WhatsApp surveys, session-specific polls — into a unified dashboard, so organisers see the complete picture without manually stitching together reports from different systems.
