Event ticketing fees are the transaction costs charged by a ticketing platform for hosting registrations and processing payments. The most common structure is a percentage of ticket price plus a fixed per-transaction fee (for example, 2.5% + $0.99 per ticket). On top of the platform fee, payment processor fees (Stripe, PayPal) apply separately, typically adding another 1.4–2.9% + a small fixed charge depending on card type and country.
Organising teams must make two decisions: whether to absorb fees into the ticket price (i.e., receive less per ticket) or pass them on to attendees as a transparent service charge; and whether the platform's fee model is competitive relative to the value it provides. Zero-platform-fee models are attractive but often have trade-offs in support levels, feature depth, or payout timing.
EventHex offers competitive fee structures including 0% platform fees on certain plans, with only payment processor costs applied. Understanding the full fee model — including payout timing, refund policies, and any minimum monthly charges — is essential before committing to a ticketing platform for a high-revenue event.
